Terms & Conditions

1. OWNERSHIP OF THE ONLINE STORE ORTHOPEDIC FOOTWEAR

MSRB.LDA, LDA. with headquarters at Rua de Gonçalo Cristóvão 236 5º sala 5.4 , 4000-265 - Porto, Portugal, with VAT Number 508995310 is the legitimate owner of the official website of the brand CALÇADO ORTOPÉDICO and whose domain can be found at http://www.calcadoortopedico.com.

2. INTRODUCTION

By using this website and / or buying any product in the online store, the website user is bound by this Privacy and Cookies Policies. CALÇADO ORTOPÉDICO requests that you carefully read the conditions and associated policies before using this website.


3. OBJECT AND SCOPE OF APPLICATION


The contract proposal relating to the purchase and sale of products marketed in this Online Store is directed only to people of legal age, with full capacity and therefore able to take responsibility for the commitments resulting from the purchase and sale of products marketed.

If the User does not agree, in whole or in part, with these Conditions, you should not access the website or the features and associated services. The realization of any purchase through the Online Store depends on the acceptance of these conditions, so if you do not accept them, you can not use it.

The acceptance of these conditions by the User is made in his personal name. When placing orders through the Online Store, the User declares to be over 18 years of age, ensuring that he has full legal capacity and powers necessary to carry out this acceptance. Moreover, by accepting these conditions, the User expressly declares that will not use the website and the features or services associated with its use, for illegal and / or illicit purposes.

CALÇADO ORTOPÉDICO may, at any time, update, modify or substitute, totally or partially, the present Conditions or the policies associated to them, announcing such alterations in a proper place. The User will be responsible for periodically checking the occurrence of any changes, being the use of the website governed by the conditions in force at each moment of access.

Continued access and use of this website after the publication of any updates, modifications or replacements of the Conditions and associated policies, with the exception of the Privacy Policy, constitutes acceptance of and agreement with such updates, modifications or replacements.

Notwithstanding any changes to these Conditions, the Terms and Conditions in force on the date of the respective confirmation shall apply to each order.

CALCADO ORTOPÉDICO guarantees the security of the User account within the security measures expected and appropriate to platforms such as this website and its online store.

By using this website, the User recognizes that their personal data will be processed by CALÇADO ORTOPÉDICO, identified above, and declares that all information or data provided are true and accurate. CALÇADO ORTOPÉDICO may not be held responsible for the inaccuracy of the information provided by users on the website, and they are entirely responsible for its accuracy, completeness and updating.

CALÇADO ORTOPÉDICO reserves the right not to process any order received from users who do not agree with the general sales conditions of the "Seller" (CALÇADO ORTOPÉDICO).

The "Client" must provide to "CALÇADO ORTOPÉDICO", as a buyer, an e-mail or postal address, or the data related to another form of contact, that is correct and complete and accepts that "CALÇADO ORTOPÉDICO" may contact him/her using those data, if it considers it appropriate.

The User hereby consents to the use of the information provided for the purpose of contact whenever necessary, as well as the provision of their personal data (name, address and phone contact) to the carrier responsible for the delivery of products ordered.

If you have any questions about the Conditions or the Privacy and Cookies Policies, you can contact us at info@calcadoortopedico.com or at +351 935 194 353

It is considered "Client" or "User" or even "Buyer" all the person that acts/buys products in the online store CALÇADO ORTOPÉDICO.

4. CREATE ACCOUNT

Mere access to the website is not subject to registration. However, to enjoy all its features and services, including placing an order, User registration is required.

To make your registration, you must create a User account, filling out the form for this purpose and indicating, necessarily, an e-mail address and password. Additionally, you will also be asked for the following personal data: Name; email address; password; date of birth; gender; postal code location and telephone contact

After registration and for subsequent access, it will only be necessary to identify yourself using the email address and password indicated when creating the User account.

The User is responsible for the truthfulness, completeness and legality of the data provided at the time of registration. Under these terms, the User will be solely and exclusively responsible for any false or inaccurate statements made, as well as for any activity that takes place in your account, there is no obligation on the part of CALÇADO ORTOPÉDICO to monitor the contents or (in) compliance with any responsibilities of the User, including before other users or national authorities.

CALÇADO ORTOPÉDICO has no access or knowledge of the password set by the User, it is up to the User to ensure the confidentiality of the same and ensure their safekeeping and proper use, as well as comply with good practices relating to security of your account (in particular, changing the password regularly and avoiding connections through networks open to the public). CALÇADO ORTOPÉDICO can not be held responsible for damages resulting from the loss or misuse of the password set by the User.


5. COMMERCIAL POLICY


In case the information presented does not correspond to the characteristics of the product, the Client has the right to the resolution of the contract of purchase and sale in the legal terms applicable.

The photographs presented on the website are merely illustrative. For further clarifications about the commercialized products, we recommend a careful consultation of the information made available and/or consultation of the brand/supplier's website.

The prices and characteristics of the products are subject to change without prior notice.

The validation of the purchase request or order assumes that the "Buyer" is aware and accepts the Conditions and General Terms of Sale of the site www.calcadoortopedico.com.

All data recorded by A CALÇADO ORTOPÉDICO constitute proof of the set of transactions carried out between A CALÇADO ORTOPÉDICO and the "Client", being the responsibility of A CALÇADO ORTOPÉDICO file the electronic document in which the contract is formalized, being obliged to keep it accessible.

All products on sale on the website are subject to existing stock, without prejudice to A CALÇADO ORTOPÉDICO strive to present updated information on product availability. CALÇADO ORTOPÉDICO is not obliged to supply products that are unavailable.

Whenever there is unavailability of any products ordered, the CALÇADO ORTOPÉDICO immediately informs the User, refunding the price within 30 days.

CALÇADO ORTOPÉDICO will not take responsibility for any discontinued articles. In this case, the procedure applicable in the case of unavailability of products will apply, as mentioned above.

CALÇADO ORTOPÉDICO only ships orders on business days. Thus, for estimating delivery time of orders, are not counted the weekends, nor the holidays. Any delay in shipping articles, compared to the estimated dates presented, does not give the right to compensation.

The prices and products available on the website will only be valid for commercial transactions made through the Online Store.

To place an order, you should follow the online purchasing procedure, namely by inserting the desired products in your shopping cart, indicating the number of units desired and, when applicable, the respective size and color.

Once the process of selecting the desired products is completed, the User should select the option "Checkout", and for this purpose follow the indicated procedure, logging in or creating a new record.

Next, fill in your personal data in a very simple form (pay close attention when filling in your address and VAT number, if applicable);
Then select the shipping and payment method;
Review your order;
Proceed to payment by confirming the order;
Finally, you will receive an order confirmation via e-mail;
At the end of the purchasing process, your order is confirmed.

As soon as you finish your purchase, you will receive an automatic e-mail confirming the transaction with your order summary. We suggest you download this copy for future reference. This summary will also be available on your account page. If the data is not correct, you should immediately request a change, or even the cancellation of the purchase made.

In case of non-confirmation of payment or non-compliance with the present Conditions and General Terms of Sale, "CALÇADO ORTOPÉDICO" reserves the right not to accept your order, or to cancel it totally or partially, even after the automatic confirmation of the same.


6. DUTIES OF THE CUSTOMERS AND USERS

Any visitor to the website www.calcadoortopedico.com is obliged to comply and respect the present general conditions, namely observing the following obligations

a) It is prohibited to introduce, store or disseminate through the website CALÇADO ORTOPÉDICO defamatory, obscene, injurious, xenophobic and/or any other content that violates the general principles of law and public order;

b) Keep, and not disclose, your password for entering the website in order to prevent third parties from accessing your account and personal data;

c) Not use false identities;

d) Provide your correct personal data and address so that "CALÇADO ORTOPÉDICO" can process the orders properly;

e) The "Client" is the only responsible for the veracity of personal data communicated to the "CALÇADO ORTOPÉDICO" and commits to insert and immediately inform any change through its Register Account in www.calcadoortopedico.com

f) The "CALÇADO ORTOPÉDICO" disclaims any responsibility for any delay or impossibility of processing the order resulting from error or insufficiency of the data communicated by the "Client".


7. ORDER CONFIRMATION OR CANCELLATION

The satisfaction of all orders placed on the website is subject to product availability. CALÇADO ORTOPÉDICO tries to ensure that all items offered for sale on the website are in stock. However, CALÇADO ORTOPÉDICO reserves the right not to accept any orders or cancel orders already confirmed for products that no longer have stock. In case of unavailability of the product and/or rupture of stock, A CALÇADO ORTOPÉDICO will immediately inform the "Client" of the partial or total cancellation of his order, and the buyer is entitled to a refund of the respective applicable amount or credit of that amount for purchases on the website, according to his preference.

Orders submitted at www.calcadoortopedico.com for delivery by mail or courier will only be considered confirmed and processed upon successful collection of the same.

If the products ordered in www.calcadoortopedico.com are no longer available at the time of your last access to the website, despite having obtained order confirmation, or when CALÇADO ORTOPÉDICO receives your order, CALÇADO ORTOPEDICO will immediately inform the "User" about the unavailability of them.

If an order has been placed, and respective payment made, for products which, in the meantime, have become unavailable, CALÇADO ORTOPÉDICO will proceed to chargeback (refund) or credit in account the money paid for the unavailable items.

CALÇADO ORTOPÉDICO reserves the right to refuse any order, regardless of the reason and exempts itself from responsibility for any damages or costs, as well as reserves the right to cancel any purchase even if it has already been accepted or confirmed by CALÇADO ORTOPÉDICO, namely in the following situations:
The information on the invoice is not correct or verifiable;
The order is flagged by the website Security Systems as an incorrect, irregular order, or an order susceptible to fraud;
When the payment of the order is not received within a period of 2 working days following the submission of your order;
When it is not possible to deliver the order to the address provided by the "User";
If you consider that the "Buyer" did not have the capacity to perform that act.
If it is verified that there was an error in the presentation of the price of the product(s);


8. PAYMENT CONDITIONS AND SECURITY GUARANTEES

The available payment methods will be presented at www.calcadoortopedico.com. We do not accept any other payment method besides the ones mentioned.

In the case of orders to be sent by mail, the products can be paid using credit card by paypal, bank transfer or by Multibanco reference, and the CALÇADO ORTOPEDICO website provides the necessary instructions for this payment method.

If the "Consumer" chooses to pay by ATM reference, we will only start processing the order after we have received the payment. Therefore, in this payment method, we advise you to go to the ATM/Netbanking as soon as possible so that you receive your order as soon as possible. Once 2 calendar days have passed since the order was placed, and if we have not received any payment, the order will be cancelled.

The total amount indicated on the order form comprises the purchase price of the products (including VAT if applicable) and applicable shipping costs.

We urge you not to attempt to make payment by any other means not specified at www.calcadoortopedico.com. If you attempt to do so, CALÇADO ORTOPÉDICO cannot be held responsible for the loss of the monetary value paid, or any other damages that may result.


9. SECURITY OF THE WEBSHOP CALÇADO ORTOPÉDICO AND ALL TRANSACTIONS

The online store CALÇADO ORTOPÉDICO uses the latest and most robust security technologies available for data encryption. All information you provide will be encrypted from the time of your initial transaction until your order is processed and will not be stored on any public server.

Although we use a very advanced encryption software, any payment transmitted over the Internet, or by e-mail, runs some risks, namely when the "User" does not take the necessary precautions and does not assume the proper conducts of

CALÇADO ORTOPÉDICO may not be held responsible for any damage resulting from the use of electronic means of communication, namely the damage resulting from failures or delays in the delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for communications or virus transmissions.


10. RESERVATION OF PROPERTY OF THE PRODUCTS SOLD

CALÇADO ORTOPÉDICO retains ownership of all products on the website until it has received full payment of the order.


12. PRICES


The prices of products displayed on the website www.calcadoortopedico.com contain / include the Value Added Tax (VAT).

The total price specified at the end of the purchase process includes taxes and shipping/delivery costs. Prices are quoted upon order confirmation, which you can print or download for future reference. The "Customer" must pay only the exact amount specified in the order confirmation.

Shipping fees are calculated per order, and the exact price of the shipping fee will depend on the country and locality where your order will be delivered and eventually on the total amount of the purchase.

The prices are all broken down in Euros and any change in the country and locality where your order will be delivered may have an influence on the prices due to transport costs.


13. QUALITY AND WARRANTY

CALÇADO ORTOPÉDICO will only commercialize in www.calcadoortopedico.com quality items and will never sell second hand products, with defects or of inferior quality to the existing standards in the market.

The products available in www.calcadortopedico.com may not correspond exactly to the final product regarding the displayed image and colors, especially due to the internet browser and monitor used.

Manufacturer's Warranty - All products are guaranteed by their respective brands, which, unless otherwise indicated, is 2 years for private consumers and 1 year for legal entities. In case of defect, they should be sent for repair to the service centers authorized by the manufacturing company itself, following the procedures indicated on the original warranty detachable. Alternatively, you can contact our customer support and we will provide all the necessary help.

14. DEFECT PRODUCTS


The products CALÇADO ORTOPÉDICO are subject to quality inspection. However, CALÇADO ORTOPÉDICO shall be liable for any lack of conformity of the products sold to Consumers which becomes apparent within 2 years from the respective delivery, provided that it is notified to SEASIDE within a maximum period of 2 months from the date on which it was detected.

The products are not in conformity with the sale and purchase agreement when any of the following facts occur

When the products do not conform to the description made of them by SEASIDE on its website;

When the products are not suitable for the specific use for which they are intended;

When the products are not suitable for the uses usually given to goods of the same type;

When the products do not have the qualities and performance usual in goods of the same type and which the User may reasonably expect, given the nature of the goods and, possibly, the public statements on their specific characteristics made by CALÇADO ORTOPÉDICO.

During the guarantee period, the product that presents a manufacturing defect will be replaced by a similar model, when it is not possible to repair it.

Thus, whenever the User considers that the purchased product contains a defect, he should contact CALÇADO ORTOPÉDICO, through the contact form, indicating the order number and presenting the corresponding invoice, explaining the defect and if possible sending photographs of the defective article.

CALÇADO ORTOPÉDICO will analyze and confirm if in fact there is a non-conformity in the product, and if so we will replace it without any cost, being CALÇADO ORTOPÉDICO responsible for contacting the User to schedule the collection of the non-conforming product, bearing all the costs of return and reshipment.


15. SHIPPING OF PRODUCTS AND DELIVERY

Products ordered in the online store ORTOPEDIC SHOES will be sent and delivered on business days, Monday through Friday.

We can only guarantee the proper delivery of an order if the shipping address of the products is well indicated by the "User".

A delivery is considered made or a product is considered delivered when the delivery receipt is signed at the agreed address.

After registering your order, being confirmed the respective payment and being available all the articles of your order, CALÇADO ORTOPÉDICO commits itself to proceed with the shipment observing the following delivery dates
a) In Continental Portugal, in the average term of 2 to 3 working days.
b) In the Madeira and Azores archipelagos, in the average term from 3 to 7 working days.
c) in the European Union (except Portugal), within an average period of 3 to 6 working days.

Any delay in the shipment of articles, in relation to the dates of estimates presented, does not give the customer any right to compensation.

16. SHIPPING COSTS

The shipping costs associated with your order will be billed per order, i.e. if you order more than one item, you will only pay the shipping costs once.

The shipping costs for Portugal mainland and islands will be free of charge.

In other European countries will have a cost of 7.50 €.

The "Buyer" should inspect the packaging and products received in order to check for any damage. If you find that the products are damaged, you should contact the CALÇADO ORTOPÉDICO in a maximum of 48 hours through e-mail (info@calcadoortopedico.com )


17. IMPOSSIBILITY OF DELIVERY

If it is impossible to deliver your order due to the absence of the addressee in the determined place or due to an incorrect address, the transporter will contact the User in order to define a new delivery.


18. Product Returns - Right of Free Resolution


After receiving the products, the User may return and/or exchange them, under the terms indicated below. This right can be exercised for all products purchased or only for some of the products included in an order.

If for any reason the order does not meet your expectations you have the legally established right to terminate the contract within 14 days. To do so, you must have your products delivered to our premises, or we will send the carrier to collect the product.

The period of free resolution expires after 14 days from the date of receipt of the order by the customer or third party (other than the carrier) indicated by him. To exercise the right of free termination of the contract, you may contact us via our email info@calcadoortopedico.com, via social networks (Facebook or Instagram), or any other means susceptible to proof, of your decision to terminate this contract by an unequivocal statement. In order to respect the period of free termination of the contract, it is sufficient to send your communication before the contract termination period expires.

After you have contacted us and informed us that you wish to exercise your right to withdraw from the contract, we will give you instructions on how to proceed with the return of the product. Under no circumstances send the items without prior contact because they will not be considered for return. After you have contacted us and given us the return address, you should send us the article properly packed and in the following conditions, to our address:

Maria Sofia Ramos Belard, Lda
Rua de Gonçalo Cristóvão, 236 5º sala 5.4
4000-265 Porto

In case you want to return any of your articles, you can also go directly to our address, accompanied by the purchase invoice.
Any return of articles must respect the following conditions:

The contractual right to return products applies exclusively to products that can be returned in the same conditions in which the User received them, not being made returns of products that have been used, or whose labels have been removed and / or cut, or that present damage attributable to the User.

Any alteration of the products beyond the simple opening of the respective packaging invalidates the possibility of return.

Products must be returned using or including, cumulatively:

The original packaging;

The order confirmation number and/or copy of the invoice/receipt;

All product labels and packaging.

After validating the state of the products, CALÇADO ORTOPEDICO analyzes the original order and the return form, validating or rejecting the respective return. If the return is accepted, it will refund the amount paid through the same means of payment used by the User for the original transaction.

If the return has been made within the period provided for in these Conditions, and the product meets all the necessary requirements identified, the return will be made.

If all the above conditions are not met, the return will be refused and the User will be notified by email, which will also indicate the reasons for rejecting the return. The User has the option to request the reshipment of products not accepted for return, assuming the respective shipping costs of reshipment.

When returning or crediting the amount, refunds or credits (in online store purchases) will be made for the total value of the order (products plus shipping costs. Shipping costs to our address are borne by the customer, except for customers damaged by transport or technical problem of the product. In these cases, shipping costs will be assumed by CALÇADO ORTOPÉDICO. The return will only be done after the product arrives to our facilities and has been checked its condition and the fulfillment of the conditions described above. This verification is made as soon as the products arrive at our facilities and the amount is returned within 48 hours. If the products do not meet the above-mentioned requirements for return, the non-conformities detected are communicated to the customer via e-mail, with photographic support, within 24 hours after receiving it at our facilities.

If it is a partial return (one or more products of an order, but not the entire order), only the value corresponding to the product(s) to be returned will be returned, and in everything else the above conditions apply.

19. RETURNS POLICY

If for any reason a product does not meet your expectations you can exchange it within 14 days after receipt of the order by the customer or third party (except for the carrier) indicated by him. To do this, you must send the products to our facilities.

To make your exchange, you can contact us via our email info@calcadoortopedico.com, via social networks (Facebook or Instagram), or any other means susceptible to proof, of your decision by an unequivocal statement. You must also specify the item you wish to exchange, as well as the reason for the exchange.

After contacting you to inform you that you wish to exchange the product, you will be given instructions on how to proceed with the process. Under no circumstances send the item without prior contact, as it will not be considered for exchange. After you have contacted us and given us the details for the exchange.

We only make one exchange with exemption of shipping costs, being the rest on account of the User with the value of 4.56 €.

After our indications you can also send us the article properly conditioned and in the following conditions, to our address:

Maria Sofia Ramos Belard, Lda
Rua de Gonçalo Cristóvão, 236 5º sala 5.4
4000-265 Porto

In case you want to exchange any of your articles, you can also come directly to our facilities accompanied by the purchase invoice.
Any exchange of articles must respect the following conditions:

The contractual right to exchange products applies exclusively to products that can be returned in the same conditions in which the User received them, there will be no exchange of products that have been used, or whose labels have been removed and/or cut, or that present damage attributable to the User.

Any alteration of the products beyond the simple opening of the respective packing invalidates the possibility of exchange.

Products must be exchanged using or including, cumulatively:

The original packaging;

The order confirmation number and/or copy of the invoice/receipt;

All product labels and packaging.
If the product does not meet the above requirements for the exchange, the detected non-conformities will be communicated to the customer via e-mail, with photographic support, within 24 hours after receiving it in our facilities.

20.  CANCELLATION ORDER

Before shipping, the "Buyer" can cancel the order of products. If the "User" makes an order and wants to cancel it, he/she should first check the status of the order through the menu "My account", located in the upper right corner of the main page (in the icon) of the website www.calcadoortopedico.com, then click on "Order History", and if the status of the respective order mentions "Pending" or "Paid", then there is the possibility that it can still be cancelled. To do this, the "User" should contact our Customer Service via our email info@calcadoortopedico.com, via social networks (Facebook or Instagram), or any other means susceptible to proof and request the cancellation of your order.

If the cancellation request is successful, the customer will be notified by email of this decision and the cancellation will be processed at no cost to the customer. If the order has already been paid for, a refund of the amount paid will be returned within 48 hours.

If it is a partial cancellation (one or more products of an order, but not the whole order), and if during this partial cancellation and the customer remains interested in sending the order, the shipping costs will not be charged.

If the cancellation request is not possible because the order has already been shipped, the products will be sent to the "Buyer" who, if he maintains his intention to cancel the order, should proceed to return it, under the conditions referred to in Section 19 Product Returns - Right of Free Resolution

Upon confirmation of the return and receipt of the product at the headquarters of CALÇADO ORTOPÉDICO, the chargeback (refund) will be processed within 48 hours.


21. GUARANTEE OF THE PRODUCTS

Defective Products

The products CALÇADO ORTOPÉDICO. are subject to quality inspection. However, CALÇADO ORTOPÉDICO. responds for any lack of conformity of the products sold to the Consumers that manifests itself within 2 years from the respective delivery, as long as it is reported to CALÇADO ORTOPÉDICO. within a maximum of 2 months from the date it was detected.

The products are not in accordance with the contract of purchase and sale when any of the following facts occur

When the products do not conform to the description that is made of them by CALÇADO ORTOPÉDICO on its website;

When the products are not suitable for the specific use for which they are intended;

When the products are not adequate to the uses usually given to goods of the same type;

When the products do not present the qualities and performance usual in goods of the same type and that the User can reasonably expect, given the nature of the good and, possibly, public statements about their specific characteristics, made by CALÇADO ORTOPÉDICO.

During the guarantee period, the product that presents a manufacturing defect will be replaced by a similar model, when it is not possible to repair it.

Thus, whenever the User considers that the purchased product contains a defect, he should contact CALÇADO ORTOPÉDICO, through the contact form, indicating the order number and presenting the corresponding invoice, explaining the defect and if possible sending photographs of the defective article.

CALÇADO ORTOPÉDICO. will analyze and confirm if in fact there is a non-conformity in the product, and if so we will replace it without any inherent cost, being CALÇADO ORTOPÉDICO. responsible for contacting the User in order to schedule the collection of the non-conforming product, bearing all the costs of return and resending.

22. EXCLUSIONS FROM WARRANTY

No lack of conformity or defect in the products shall be deemed to exist if, at the time the contract was concluded, the User was aware of such lack of conformity or defects or could not reasonably have been unaware of them. Thus, when the product has been sold with the express indication that it contained the defect in question, it cannot be returned as defective. Without prejudice to the User continues to have the return procedures provided for in these Conditions.

Excluded from the warranty are materials subject to breakage, deterioration, oxidation, loss or loss, defects caused by blows, improper use, inadequate maintenance and cleaning, negligence, misuse, modifications, unauthorized repairs, accidents or normal wear and tear, and also damage caused by the use of other products, either in conjunction with them or separately.

23. RESPONSIBILITIES

To the maximum extent permitted by law, CALÇADO ORTOPÉDICO. will only be liable for damage caused by gross negligence or willful misconduct. CALÇADO ORTOPÉDICO. does not assume any responsibility for the continuous availability of its website, and in particular the mobile networks, Internet and mobile devices.


24. CONDITIONS APPLICABLE TO PROMOTIONAL CODES (DISCOUNT COUPONS)

When used in accordance with the established rules, a promotional code or discount coupon entitles the user to take advantage of a promotion/discount on the purchase of a specific product or for a set of products, during the period indicated/associated with the promotional code or campaign.

Promotional codes are personal and non-transferable and can only be used for online purchases made on the site. It is not permitted to sell, exchange or give away a promotional code. The customer holding the promotional code may not upload or make available a promotional code on any website or other public form of giving, giving, selling or exchanging. Use of promotional codes for commercial purposes is not permitted.

The use of a promotional code is limited to one use per product and/or per order. Promotional codes are not combinable with any other promotions or special offers.

Promotional codes cannot be exchanged for cash and will not be re-issued or refunded.

Without prejudice to any other rights, CALÇADO ORTOPÉDICO reserves the right to immediately invalidate the promotional code issued if it suspects that a promotional code is being used in violation of the aforementioned assumptions.


25. VALIDITY OF PROMOTIONS OR COMMERCIAL CAMPAIGNS


Promotional offers or commercial campaigns published on the website www.lojadafarmacia.com are valid only for the period and under the conditions mentioned in the datasheet of each item on promotion.

In case of return or exchange of articles purchased under commercial campaigns or promotions, you will be credited or delivered only the amount that you actually spent on the purchase of the product you want to return or exchange.


26. RESPONSIBILITY


CALÇADO ORTOPÉDICO will only be responsible for damages suffered by the "Buyer" in the event that such damages result from violations attributable to the contractual obligations of CALÇADO ORTOPEDICO to the "Consumer", or in the event that the responsibility results from applicable legal law.

CALÇADO ORTOPÉDICO cannot be held responsible for damages suffered by the "Buyer" as a result of an improper use of our products.

CALÇADO ORTOPÉDICO is not responsible for damages that result from incorrect information on the website or on the product itself.

All products marketed by CALÇADO ORTOPÉDICO are in accordance with Portuguese and European Community legislation.

CALÇADO ORTOPEDICO declines any responsibility in case of violation of the legislation of the country where the order is delivered. It is up to the Client to verify with the local authorities the conditions of importation or use of the products he intends to order.


27. INTELLECTUAL AND INDUSTRIAL PROPERTY


All texts, comments, works, illustrations, works and images reproduced or represented on the www.calcadortopedico.com website are strictly reserved under copyright law as well as intellectual property rights, for the whole world.

Accordingly and under the terms of the Intellectual Property Code, only the use of information for private purposes is authorized, subject to contrary provisions including more restrictive provisions contained in the said code.

Any total or partial reproduction or representation of the www.lojadafarmacia.com website or of the elements included in it is strictly prohibited.

The corporate names, brands and distinctive signs reproduced on the www.calcadortopedico.com website are protected under the terms of the legal provisions applicable to industrial property. The reproduction or representation of all or part of any distinctive signs is strictly prohibited and must be subject to prior written authorization from the owner of the ORTOPEDIC SHOES brand.

If the "User" intends to use information or materials from the site he must obtain prior written authorization from CALÇADO ORTOPÉDICO